AWS Managed Services by Cheppers
At Cheppers, we want you to be successful. Consistent and secure operations in the cloud is a critical component. Our Operations Plans are designed to give you the right level of operational support, leverage standard AWS services, and augment your operations capabilities regardless of where you are in your cloud journey. Operations Plans work at the level of an AWS accounts.
HELLO, CHEPPERS SOLUTIONS!
Why choose us?
Address and fix issues before they lead to major incident or outages. We monitors the logs and metrics of your AWS resources and provide valuable assistance to your application developers, facilitating seamless operations.
Boost Your AWS Capability with 24x7 Monitoring and incident support. Aligned with our Service Level Agreements (SLAs). In the event of critical incidents impacting your business, we guarantee an immediate response within 1 hour.
Embark on your cloud journey with confidence, knowing that our expert team is here to provide remote advisory support. We specialize in assisting you with "how to" scenarios, offering guidance and expertise to help you navigate the complexities of cloud adoption and utilization.
Focus on core business
Free up internal resources to concentrate on innovation and product development
Cheppers’ AWS Managed Services provides our clients with access to specialized expertise, proactive management, cost optimization, enhanced security, scalability, and the ability to focus on their core business, all while leveraging the benefits of AWS cloud infrastructure.
Reduce operational expenses
Eliminate waste, and maximize cost-efficiency.
We are dedicated to help our clients optimize their operational costs by analyzing usage patterns, identifying areas for cost reduction, and implementing best practices. We provide monthly recommendations to optimize your AWS usage and cost. Our team of cloud experts will make the changes to your infrastructure based on the recommendations to ensure you get the most out of our AWS investment.
PACKS
Cheppers AWS MSP and support packages
cheppers Ops Basic For small-size business | cheppers Ops Standard For small to medium-size business. | cheppers Ops Pro For small to medium-size business. | cheppers Ops Enterprise For large-size business, enterprise | |
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Cheppers AWS managed services | ||||
Operational Support Through the proactive monitoring of your AWS resources and workloads we aim to identify and address issues early, preventing incidents and service outages. Additionally we provide AWS operatinal support to your application developers, including minor changes and fine-tuning. | ||||
Support Services (No system interaction required, remote advisory support to assist with “how to” scenarios, help in your cloud journey.) | Unlimited 5x8 | Unlimited 5x8 | Unlimited 5x8 | Unlimited 7x24 |
Cost Optimization (Ensuring regular cost optimization reviews and consultancy,
setting action plan and provide assistance with the critical to-do items.) | Monthly | Monthly | Monthly | Weekly |
Incident Management (SLA) (Helps you in the event of either system outages or configuration errors. Our alerting system makes SLA response times guaranteed) | Unlimited | Unlimited | Unlimited | |
Severity “A” relevant response time | < 1 hour 5x8 | < 1 hour 7x24 | < 30 minutes 7x24 | |
Severity “B” relevant response time | < 4 hours 5x8 | < 4 hours 5x8 | < 2 hours 7x24 | |
Severity “C” relevant response time | < 3 workdays 5x8 | < 3 workdays 5x8 | < 1 workday 7x24 | |
Service Delivery Management (SDM) Ensures your support needs are met and provides an escalation point when required; | ||||
Private Slack channel & phone support Private Slack channel and phone support connect your team directly with our senior support engineers. | ||||
Get in touch with Our expert!
Tell us about your challenges, and we will assist in finding solutions!
- Enterprise Account Executive
Managed Services Add-on
7x24 on-call
Infrastructure reviews
Backup management
